Privacy Policy
Effective date: May 27, 2025 · Last updated: May 27, 2025
Plain-English summary: We collect your name, phone number, and pest concern so we can connect you with licensed pest control providers in your area who will contact you. We do not sell your information to data brokers or marketers unrelated to pest control.
1. Who We Are
Katy Pest Experts ("we," "us," or "our") is a lead generation service that connects homeowners in the greater Katy, Texas area with licensed pest control companies. We operate the website at katypestexperts.com.
We are not a pest control company. We match your inquiry with vetted service providers who will reach out to you directly.
Contact us at: info@katypestexperts.com
2. Information We Collect
When you submit a quote request, we collect:
- Name — first name you provide
- Phone number — so a service provider can call or text you
- Pest type — the pest concern you select in our form
- Location data — inferred from your general area (Katy, TX) based on your visit, not GPS
- Technical data — browser type, IP address, and session data collected automatically for error monitoring and site performance purposes
- Marketing source — how you found us (e.g., Google search), used to improve our advertising
We do not collect email addresses, payment information, Social Security numbers, or any sensitive personal data.
3. How We Use Your Information
We use the information you submit to:
- Connect you with one or more licensed pest control service providers in the Katy, TX area
- Enable those providers to call or text you about your pest control inquiry
- Improve the performance and user experience of this website
- Monitor for errors and fraudulent submissions
4. How We Share Your Information
Your information may be shared with:
- Pest control service providers — Licensed pest control companies serving the Katy, TX area who will contact you to provide a quote or schedule service. By submitting the form, you consent to be contacted by these providers.
- Service processors — Third-party tools that help us operate this website, including form processing (Formspree) and error monitoring (Sentry). These parties process data only as directed by us and may not use it for their own marketing purposes.
We do not sell, rent, or share your personal information with data brokers, unrelated advertisers, or any third parties outside of pest control service fulfillment.
5. TCPA Consent & Communications
By submitting a quote request on this website, you expressly consent to be contacted by Katy Pest Experts and its partner pest control service providers by phone call, text message (SMS/MMS), or other electronic means, including through automated dialing systems, regarding your pest control inquiry.
This consent is not a condition of purchase. Standard message and data rates may apply. You may opt out at any time by replying STOP to any text message or by contacting us at info@katypestexperts.com.
6. Cookies and Tracking
This website does not use advertising cookies or cross-site tracking. We use a minimal error-monitoring tool (Sentry) that may collect technical session information (browser type, IP address, page URLs) solely for diagnosing errors. We do not use Google Analytics or any behavioral advertising pixels.
7. Data Retention
Lead information (name, phone, pest type) is retained for up to 12 months for record-keeping and dispute resolution purposes. You may request deletion at any time by emailing info@katypestexperts.com.
8. Your Rights
Depending on where you live, you may have the right to:
- Access — request a copy of the personal information we hold about you
- Correction — request correction of inaccurate information
- Deletion — request deletion of your personal information
- Opt-out of sharing — request that we stop sharing your information with service providers
To exercise any of these rights, email us at info@katypestexperts.com. We will respond within 30 days.
9. California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale. We do not sell personal information as defined by the CCPA. To submit a request, contact us at info@katypestexperts.com.
10. Children's Privacy
This website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information through this site, please contact us immediately.
11. Security
We take reasonable technical and organizational measures to protect the information you submit, including encrypted transmission (HTTPS) and limited access to form data. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the website after any changes constitutes your acceptance of the updated policy.
13. Contact Us
For privacy-related questions or to exercise your rights, contact:
Katy Pest Experts
Email: info@katypestexperts.com
Service area: Katy, TX 77449
This Privacy Policy was written for Katy Pest Experts, a lead generation service. It is not legal advice. If you have specific legal concerns, consult a licensed attorney.